Position ranges from $16 to $20 per hour. Potential performance bonus available.

Address: 1377 Ocean hwy., Pocomoke, MD 21851/ Contact 302-648-JOBS (5627) with any questions.

Service Business Development Representative / Service BDR

Customer Service / Internet Rep / Less than 30 hours per week

NOW HIRING - Part-Time Opportunity! Customer Service | Call Center | Growth Potential

Join a Growing Team & Build Your Career!

The Hertrich Family of Dealerships is hiring a Part-Time Service Business Development Representative (BDR) to support our busy Service Department.

If you enjoy helping customers, making calls, and working in a fast-paced environment, this is a great opportunity to gain experience and grow within a trusted automotive organization.

Why Choose Hertrich?

• Competitive Hourly Pay
• Flexible part-time schedule (evenings & weekends available)
• Opportunity for career growth and advancement
• Supportive, team-oriented environment
• 401(k) with employer match
• Employee Vehicle Purchase Discounts

Hertrich is a third-generation, family-owned dealership group with:

• 24 Dealerships
• 15 Collision Centers
• 18 Automotive Brands

We proudly support 90+ local charities and are committed to a culture of growth, integrity, and customer service excellence.

What You'll Do

• Handle inbound and outbound calls for the Service Department
• Schedule and confirm service appointments
• Follow up with customers on service needs and reminders
• Use CRM systems to track and manage customer interactions
• Maintain accurate records and notes
• Provide a friendly, professional customer experience on every call
• Assist with reports and daily administrative tasks

What We're Looking For

• Strong communication and customer service skills
• Positive, energetic, and professional attitude
• Comfortable using computers and CRM systems
• Organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Call center or customer service experience preferred
• Flexible availability (including evenings and weekends)
• High School Diploma or GED required

Ready to Get Started?

If you're looking for a flexible, part-time role with growth potential in a company that values people and performance, we want to hear from you.

Apply today and join the Hertrich team!

Equal Opportunity Employer Hertrich Family of Dealerships is committed to a diverse, inclusive, and drug-free workplace.